Please provide the following information, so we can give you with the most appropriate and up-to-date news and offers. After you finish, our system will store the cookies that contain your data to your devices (such as your computer or mobile phone). To learn more about these cookies, please read our Personal Information Collection Statement.
Our "Personal Mobile Banking Service" offers various banking services to you for managing your finances flexibly.
Key Functions
We provide both mobile App (App version) and mobile website (Web version) for our Personal Mobile Banking to meet different needs of our customers.
Functions and Services
"Shacom Bank" mobile App (App version)
mobile website (Web version)
Brand new User Interface
✔
Mobile Security Token: allows you to logon Personal Mobile Banking Service and confirm transactions via Biometric Authentication or self-defined Security Passcode
✔
Payment Connect: allows you to make instant transfers to designated Mainland China Bank accounts
✔
Banking Services: provide comprehensive digital banking services, including account dashboard, personalized homepage, notification centre, enhanced bill payment and fund transfer, etc.
✔
✔
Promotions: view the latest Banking and Credit Card services and offers
✔
✔
Branch Locator: enquire the locations of our branches, ATMs and Safe Deposit Boxes
✔
✔
Notes Exchange Rates: check notes exchange rates of various currencies
✔
✔
Internet Banking Registration or Password Reset（with HKID card / )
Demonstration Video of Personal Mobile Banking "Shacom Bank" First-Time Login
When tapping "Stock Trading" service via "Shacom Bank", you will be directed to our standalone Mobile Trading App "Shacom Stock". You can download the App in App Store or Google Play Store. Please click here for details.
This video clip is created solely for demonstration purposes.
Payment Connect
"Payment Connect"1 is now available on "Shacom Bank" mobile App!
Customers2 can use "Shacom Bank" mobile App – to make instant RMB small-value fund transfers to personal accounts in Mainland China via "Payment Connect". Meanwhile, customers can also receive RMB or HKD fund transfers from Mainland Banks via "Payment Connect" without handling charge! Faster and more convenient!
Download/update "Shacom Bank" mobile App from Google Play Store or App Store now to experience more convenient and efficient cross-border fund transfers function!
Key Features
24/7 instant transfer
Simply activate Small-Value Fund Transfer Service for "Payment Connect", you can make instant RMB transfers to Mainland China any time from HKD or CNY account.
No handling charge
Transfers or receipts via "Payment Connect" without handling charge.
Easier and convenient
You can make cross-border fund transfers by using the recipient's mobile phone number or bank account number.
Just like local FPS, you can receive payment by using your mobile number. If you have not registered FPS, download "Shacom Pay" Mobile App and register now!
Terms and Conditions apply. Please click the following and read:
For frequently asked questions, please click here.
Remarks:
Please download or update "Shacom Bank" mobile App to the latest version to use "Payment Connect".
Northbound payment (transfer from Hong Kong to the Mainland China) via "Payment Connect" are only applicable to Hong Kong Identity Card Holders. Southbound payment (transfer from the Mainland China to Hong Kong) via "Payment Connect" are only applicable to Mainland Identity Card Holders.
Download the "Shacom Bank" mobile App* now!
Android users (if unable to access Google Play)
Steps for Installation:
1.
Download Android application package (APK) via mobile browser
"Shacom Bank" mobile App is supported on mobile devices with Android 6.0 or above.
Some Android devices / OS versions may, by default, block application installations from unknown sources and you may need to enable related setting via "Settings" of the device. If you want to enable this setting, please DO NOT download any other application when downloading "Shacom Bank" mobile App. Please be reminded to disable this setting after successful installation of Android APK of "Shacom Bank" mobile App.
After you have registered "Mobile Security Token", you will receive push notification via "Shacom Bank" mobile App when logging on Personal Internet Banking and performing designated online transactions. You can click on the push notification to enter the transaction authorisation page. If it is affected by internet connection or location, push notification may not be received, you may tap "Transaction Authorization" directly on the homepage of "Shacom Bank" mobile App to perform authentication.
You are recommended to visit this webpage frequently to get the latest version of APK.
Please download "Shacom Bank" mobile App from official app stores Google Play Store or App Store or our Bank website. Please DO NOT download the mobile application from unauthorized websites.
* By using "Shacom Bank" mobile App, you are agreeing to the Bank's relevant Terms and Conditions for the services, Privacy Policy and Disclaimer. You can tap "Help" under "Shacom Bank" mobile App side menu, or click the following and learn more: SCB Smartphone Application Terms and Conditions
Besides, please note the permissions of "Shacom Bank" mobile App.. For details, please view all permissions under App Information via "Settings" of the device.
You may also use the service at our mobile website (Web version). Please tap "Login" to open the pull down menu, and choose "Personal Mobile Banking". Simply follow the instructions to login and enjoy the service.
If you have the Bank's physical Security Device, please keep it safe as usual for the following:
i.
At this stage, Mobile Security Token is applicable to Personal Internet / Mobile Banking Services only. Customers are still required to use the physical "Security Device" / "SMS One-Time Password" to login Internet / Mobile Stock Trading Services with two-factor authentication.
ii.
If Mobile Security Token is disabled due to some reasons, customers can use the physical Security Device on hand to confirm designated online transactions.
Notes:
The mobile apps and mobile Shanghai Commercial Bank website can be accessed via the network of any local or overseas telecommunications service provider. However, you must have a mobile Internet service plan and handset to support this access.
Customers are also responsible for any fees and charges which may be levied by relevant telecommunication service providers from time to time. For any queries on charges for Internet access, please contact your telecommunication service provider.
The connection speed may vary for different telecommunication service providers, different data usage plans, and different geographical locations. If you experience a slow response when browsing or during data transmission, please check with your telecommunication service provider.
Apple and the Apple logo are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.
Image(s) are for reference only. Terms and conditions apply.
