• Latest Security Notes and Online ​​Security Tips
• Beware of Social Media Investing Scam, Mobile phone Messenger App Scam, Phishing Emails or Bogus Phone Calls and SMS
• Beware of fraudulent websites and emails which may ask for your information
• The latest modus operandi of financial crimes and anti-scam alerts
• Peace of mind with 2-Factor Authentication
• Internet Banking Security Tips
• Mobile Banking Security Tips
• Credit Cards Security Tips
• Automatic Teller Machine (ATM) Security Tips
• Emails Security Tips
• Fund Transfer Alert
• Anti-Malware Security Measures For Android Device
• Other Preventive Actions Useful simple security tips for secure online banking

Credit Cards Security Tips

• Double check the transaction amount before signing the Credit Card payment slip.
• Try to keep an eye on your card when making transactions, to avoid any unauthorized person from gaining your credit card information.
• Ensure that your card is returned to you after each transaction.
• Do not sign credit card slips without an amount.
• Keep all card receipts / statements in a safe place, and destroy them when they are no longer required.
• Review your statements and notify the Bank immediately once discrepancies are found.
• Check your account balance regularly.
• Avoid entering credit card information when using public computers (such as those in Internet cafes).
• Never leave your credit cards unattended or lend them to anyone.
• Inform the Bank in advance of your travel plans to allow the Bank to validate your credit card purchases incurred overseas.
• Update your latest and valid personal details with the Bank, such as mobile phone number, email address, mailing address to ensure correct correspondence to be reached for confirmation when suspicious transactions occur.
• Beware of leaving your wallet inside your jacket hung on the back of your chair at restaurants, prevent any unauthorized person from obtaining your credit card or other personal belongings.
• Bring along the only credit cards you need, in particular when visiting places provide locker service, such as the changing rooms of swimming pools, playgrounds or health/fitness centers.
• Verify the SMS information, e.g. merchant name, transaction amount, currency and credit card number last 4 digits before inputting OTP or using biometric authentication to authorize credit card online transaction. If you do not authorize the transaction or have any doubts, do not enter or disclose the one-time password, do not confirm the transaction on transaction page and call (852) 2818 0282, otherwise you will be responsible for the transaction.
• Check your credit card transaction records and account balance regularly and if you find any suspicious activity, report it to us immediately.
• Inform us as soon as possible if you suspect your credit cards or authentication factors (e.g. passwords and one-time password) have been lost, stolen or compromised.
• If you have lost your credit card, please report to us immediately via 24-hour Report Lost Card Hotline on (852) 2818 8236 or report lost / unauthorized transactions at our bank's website / Shacom Bank App.