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Opting out or back in to Confirmation of Payee (CoP)

Opting out of CoP

You can't opt out of CoP when you're making a payment to someone else, but you can ask to stop your details being checked when other people try to pay you. They'll see a message saying that your details can't be confirmed.


We use CoP to make sure your payment isn't sent to the wrong account by mistake. It also helps us to protect you from fraud. If you'd still like to opt out, please print, complete and post the CoP Opt Out / Back In Form to:

Shanghai Commercial Bank Ltd.
Deposit Department
65 Cornhill
London
EC3V 3NB.


Our team will review your request and may contact you to confirm the decision. It can take up to 30 calendar days from receipt of the form to complete the review and make a decision.


Not all accounts can opt out – if you can, we'll let you know. If your opt out request is approved, you can opt back into CoP later by using the same form.


Opting back into CoP

If you've previously asked for your details not to be checked when someone pays you, you can decide to opt back in. Please print, complete and post the CoP Opt Out / Back In Form back to us.


CoP Opt out / Back In Form